OUR VIRTUAL MEDICAL SERVICES

VS Solutions is a healthcare business process outsourcing (BPO) company that has been known to offer an extensive portfolio of healthcare services to physicians, medical practices, clinics, chiropractors and dentist, billing companies, healthcare organizations, and Insurance companies all over.
From our 24/7 front office service, admin and end-to-end Medical Billing Outsourcing Services. We are committed to making our medical and healthcare services more optimized, efficient and cost and time effective. 
We help you create a better relationship with your clients by focusing on the quality of patient care and providing a better patient experience.
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HEALTHCARE CALL CENTER SERVICES

With our 24/7 service Healthcare clinic is always ready for times of emergencies and never miss a call from your patients. Call us and let our professional team attend to your patients’ calls and increase the quality of the services you provide. This increases the patient’s trust and satisfaction.

 

 

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MEDICAL INSURANCE CLAIMS

Claims processing is an integral, if tedious, part of an insurance firm's operations. It is the method with which the insured can file a claim, while the insurer, from its end, must conduct a thorough assessment and decide if the claim is valid. The insurer must be able to provide responsive customer service throughout the process. That said, it could be challenging for a firm to keep up with numerous claims on a day-to-day basis.

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HEALTHCARE INSURANCE CLAIMS 
Prior Authorizations

Our services includes pre-authorization and verification that helps hospitals, outpatient facilities, and physician practices to insurance authorization for procedures and services that require prior approval.

 

 

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MEDICAL DATA PROCESSING

We are not just proficient in working with a wide variety of medical software for clinical data entry (Medic, Medics II, Dr.Chrono, etc) Our medical data experts possess competencies for performing medical data processing for any type of clinical data such as verification, faxing and narrative report.

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VIRTUAL MEDICAL ASSISTANT/ADMIN

We are not just proficient in working with a wide variety of medical software for clinical data entry (Medic, Medics II, Dr.Chrono, etc) Our medical data experts possess competencies for performing medical data processing for any type of clinical data such as verification, faxing and narrative report.

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MEDICAL BILLING

Billing plays a major part in any organization. Especially in the Healthcare business. The critical step by step process from entry to  coding surgical codes, procedure and  reviewing insurance coverages. We ensure high level of accuracy.

HEALTHCARE CALL CENTER SERVICES

APPOINTMENT/SCHEDULING

  • Reschedule patients depending on the Doctor’s schedule and patients' preferred schedule. Call patients on a daily basis to inform them about their appointment schedule.
  • Book a cab to the office location a day before the patient’s scheduled appointment. Reschedule patients depending on the Doctor’s schedule and patients' preferred schedule.
  • Call patients to confirm their appointment, reschedule or cancel and verify the information.
  • Check the booked appointments for possible correction.

Check and call all NO SHOW patients on a daily and weekly basis for a possible reschedule of their appointments Check the number of patients on a daily basis to make sure we do not exceed the daily target number of patients.

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MEDICAL INSURANCE CLAIMS

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  • Discuss the kind of procedure that the patient needs to undertake (Kind of injection, Exams, Surgery).
  • Request for the patient’s authorization for medication/procedure.
  • Check the patient’s allowable visits from their insurance.
  • Send an email to the law firm for the update of the patient’s appointment.
  • Call adjusters or law firms if there is information that needs to be verified.

 

MEDICAL DATA PROCESSING

  • Check the medical history of the patient. Check the documents of the patient if the medical staff or paralegal needs to verify information.
  • Fax over a document to a facility. (Hospital, Law Firm, Radiology)
  • Read the medical diagnosis/ result if the medical staff or paralegal needs to know the medical condition of the patient.
  • Call the patients to fill in the missing information on their profile.
  • Make a narrative report for the patient.
  • Check the clinical notes of the patients for the recommendations of the Doctors. Upload documents to the system.
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VIRTUAL MEDICAL ASSISTANT
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  • Check the medical history of the patient.
  • Check the documents of the patient if the medical staff or paralegal needs to verify information.
  • Fax over a document to a facility. (Hospital, Law Firm, Radiology)
  • Read the medical diagnosis/ result if the medical staff or paralegal needs to know the medical condition of the patient.
  • Call the patients to fill in the missing information on their profile. Make a narrative report for the patient.
  • Check the clinical notes of the patients for the recommendations of the Doctors. Upload documents to the system.

Email us :

[email protected]

CALL US

1-617-404-1665
1-617-404-1723