Technical Support Services

Technical/IT support agents ready to help. Highly trained and experienced in Desktop and Network troubleshooting with a Can-Do attitude. Rewarded with a 95% resolution rate.

Our IT Support team are not just IT experts. They are also trained and experienced in proper call handling. Breaking down complex technical data into steps that common users can easily digest. Furthermore, we ensure complete connection between the tech support agent and the customer by delivering instructions in the language and communication approach best preferred by customers.

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General IT Scope

 

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Password Reset

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Remote Desktop Support

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Software Troubleshooting

 

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Our team of highly trained and experienced I.T / Tech support agents provide you with your own professional dedicated remote workforce who are focused on catering all your technical inquiries competently, providing a smooth operating service, and quickly resolving the needs of customers and employees.

We are focused on Quality and Customer Satisfaction. The depth of Technical Experience to collaborate, craft and enhance Customer Experiences will give positive impact to your goals.

Technical Capabilities

  Workstation Diagnostic Test

Hardware and Software Maintenance

Network Security Maintenance

Support Documentation

Workstation Initial Set-Up

Experience in Technical Tools i.e, Azure, Citrix, iGel, LogMeIn, Dameware

Ready to find out more?

Drop us a line today for a free quote!